Isabella | Women's Oversized Cashmere Feel Knit Turtleneck Jumper
Isabella | Women's Oversized Cashmere Feel Knit Turtleneck Jumper
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Free Shipping to the UK
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30-Day Money-Back Guarantee
- 10% Off When You Buy 2+ Items
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Free UK Delivery
All orders across the UK are delivered free of charge, with full tracking from our trusted delivery partners.
Read our Shipping Policy
Easy 30-Day Returns
We stand by the quality of our products, which is why we offer a hassle-free 30-day returns period.
Read our Returns & Refunds Policy
Size Guide
Our clothing fits true to standard UK sizing.
- If you usually wear a size L, we recommend ordering a size L.
- If you're between two sizes, we recommend sizing up.
Example:
If you're between an M and an L, go for the L for a more comfortable fit.
30-DAY RETURNS
We want you to love your order. If you're not completely happy with your purchase, simply return it within 30 days, no hassle.
Frequently Asked Questions
How can I get in touch with your team?
Our customer care team is always happy to help with any questions you may have.
Email: support@josephine-london.co
Contact Form: Drop us a message via our Contact Us page.
Our customer care team is available Monday to Friday, 9am to 6pm (UK time).
Can I cancel my order?
If you'd like to cancel your order, please email us at support@josephine-london.co as soon as possible after placing it.
We'll always do our best to help. Please note that once your order is being processed or has been dispatched, we may no longer be able to cancel it.
How will I receive my refund?
Once we've received and checked your return, any approved refund will be made to the original payment method used for your purchase.
Refunds are usually processed within 7 days. Depending on your bank or card provider, it may take a little longer for the money to show in your account.
We never deduct restocking fees from approved refunds.
Which payment methods do you accept?
We offer a range of secure payment options to suit you. You can see all accepted payment methods on our Payment Methods page.
Can I exchange an item from my order?
If you'd like to exchange an item, simply get in touch with our customer care team.
Email support@josephine-london.co with your order number and details of the item or size you'd like instead.
Items must be unworn, unwashed and returned in their original condition and packaging, with all tags and accessories attached.
Our team will send you everything you need and guide you through the exchange step by step.
FREE UK DELIVERY
We deliver your order anywhere in the UK at no extra cost, using trusted couriers to get it to your door safely.
SECURE & SIMPLE CHECKOUT
Pay your way with Shop Pay, Google Pay, Apple Pay, or debit and credit card, all through a safe and secure checkout.
30-DAY MONEY-BACK GUARANTEE
Shop with confidence. If you're not completely happy with your purchase, simply return it within 30 days for a full refund.